How we deliver your NFC Google Review Cards, including delivery areas, timeframes, and costs.
Last updated: 21 August 2026
This Shipping & Delivery Policy outlines how WebGlow Web Design & Marketing Agency ("WebGlow," "we," "us," or "our") delivers physical products (NFC Google Review Cards) ordered through our online shop at webglow.co.za. This policy applies to all orders shipped within South Africa.
We deliver NFC Google Review Cards to addresses throughout South Africa. Delivery is available to all major cities, towns, and most rural areas serviced by our courier partner. If your area is not serviced by our courier, we will contact you to discuss alternative arrangements.
As a Potchefstroom-based business, we offer free delivery within Potchefstroom for all NFC Google Review Card orders. Orders delivered within Potchefstroom town limits typically arrive within 1–2 business days of payment confirmation.
To qualify for free Potchefstroom delivery, your delivery address must be within the Potchefstroom town area. If your address is on the outskirts or in a neighbouring area, our system will calculate the applicable courier fee automatically at checkout.
We partner with The Courier Guy, a trusted South African courier service, for all product deliveries. The Courier Guy handles the physical collection, transport, and delivery of your orders. Once your order is dispatched, you will receive a tracking reference that allows you to monitor your delivery through The Courier Guy's tracking system.
Estimated delivery times after payment confirmation and order processing:
These are estimated timeframes and are not guaranteed. Delivery times may be affected by public holidays, weekends, weather conditions, or circumstances beyond our control.
Order Processing: Orders are processed and dispatched within 1–2 business days of payment confirmation. Each NFC card is individually programmed with your business details before dispatch.
Shipping costs are calculated at checkout based on your delivery address:
All shipping costs are displayed in South African Rand (ZAR) and are inclusive of VAT where applicable.
Once your order has been dispatched, you will receive a notification containing your courier tracking number. You can track your delivery directly through The Courier Guy's website at thecourierguy.co.za using your tracking reference.
If you have not received a tracking number within 3 business days of payment, please contact us and we will follow up on your order status.
If your order arrives damaged, please contact us within 48 hours of receipt with photos of the damaged item and packaging. We will arrange a replacement at no additional cost.
If your order is lost in transit or significantly delayed beyond the estimated delivery timeframe, please contact us. We will investigate with The Courier Guy and arrange a replacement or refund as appropriate.
WebGlow is not liable for delivery delays caused by The Courier Guy, weather events, public holidays, or other circumstances beyond our reasonable control. However, we will assist you in resolving any delivery issues.
Please ensure your delivery address is complete and accurate at checkout. WebGlow is not responsible for orders delivered to an incorrect address provided by the customer. If an order is returned to us due to an incorrect address, additional shipping charges may apply for re-delivery.
If you need to change your delivery address after placing an order, please contact us immediately. We will do our best to update the address before dispatch, but we cannot guarantee changes once the order has been handed to the courier.
For any shipping or delivery enquiries, please contact us:
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